Rockett Genealogy and Tracing FAQs

Below are some Rockett Genealogy and Tracing FAQs – we hope these help you.

How far back can you go?

This depends on the survival and availability of records. Most research can go back to the early 1800s and sometimes earlier. 

What do you need to start researching my Family Tree?

We require some basic information so we can start researching your family tree. Information such as approximate dates of birth, marriage and where these events may have taken place all useful and a good place to start.

Will I receive the certificates bought for research?

If we need to buy certificates, they will be charged at cost. They certificates sent to you on completetion of the project along with the other documentation. 

What  happens if the research cannot be completed and you can’t find my ancestors?

Our primary research, based on your initial information, will help us to determine whether there are likely to be any problems. If there are problems and we cannot fulfil your order we will advise you accordingly and provide the reasons why.

How do I order research from you?

Once we have established what you want we will send an invoice for work to be done. This can be paid in instalments or all in one go. We can accept Credit Card payments via PayPal, electronic bank transfers or cheques via the post.